Choosing a top-notch window cleaning company is a tough job, especially considering the formidable choice. After reading, asking around, and making a list of potential candidates, consider giving them a call and asking a few questions. Here is the list:
- Do you have insurance?
- Do you have a satisfaction-guaranteed policy?
- How long have you been in the window cleaning business?
- Where can I find your references and reviews?
- How big is your team?
- Do you offer discounts?
- Are there additional fees?
Now let’s talk about each question in detail.
Do you have insurance?
Window cleaning is a dangerous process. Even though, these days, high-quality protection gear exists, accidents still happen. Meanwhile, the possibility of damaging a window during the cleaning session always exists. That’s why all window cleaning companies should have insurance. Don’t hesitate to check the validity of the policy by calling the insurance company.
Do you have a satisfaction-guaranteed policy?
What happens if you don’t like the way your windows look after the company’s visit? Can you ask them to redo the job? A top-notch company should be ready to keep cleaning your windows until you are fully satisfied.
How long have you been in the window cleaning business?
While new companies may offer lower rates, lack of experience often means less-than-perfect results. It’s always better to opt for a company, which has been on the market for longer than three years. For such window cleaners, you can easily find reviews and references.
Where can I find your references and reviews?
A respectable window cleaning company should have positive reviews on its website, social media accounts, Yelp, Google, etc. The company’s representatives should readily tell you where you could find such reviews. They should never hesitate to share references since a top-notch company is bound to have many of them.
How big is your team?
If you have a large or urgent project, you may need more than two window cleaners to do the job. Meanwhile, companies that have more than 10 employees are usually highly flexible time and date-wise.
Do you offer discounts?
Many window-cleaning companies have discounts for regular or new clients. However, they may not always be upfront with the ways you can save unless you ask about them.
Are there additional fees?
Some window cleaning companies may charge additional fees for such services as interior window cleaning, screen cleaning, or working at heights.