WELCOME
We will try to make your experience as smooth and pleasant as possible. Here is how it works:
- First, we will ask your name, address and contacts
- Check our database if we had any jobs in your building before
- Discuss your project and look up your building on Google maps to give you ideas on the pricing for your window types
- If you have 10 windows or more, we can schedule a free on-site estimate and guarantee the price
- Book a job, trying to accommodate your schedule
- Remind you about your appointment a day before
- On a day of the job, our technicians will arrive on time and make sure your experience with us makes you a life-time client
TYPES OF CLEANING
REGULAR WASH
Annual, twice per year or quarterly window cleaning service.
The purpose of cleaning – light dirt removal.
This is the most basic, contract window cleaning service.
A cleaning solution is applied on the glass surface to loosen the dirt. Then, a professional rubber squeegee is used to remove the dirty water from the glass. For perfect results, a leather chamois is used for touch ups (no water run offs, streaks or smudges are left on the glass). Frames are wiped. No glass scraping is included.
INITIAL WASH
Occasional/On call/new client window cleaning service.
The purpose of cleaning – heavy or aged dirt removal.
If your windows have not been cleaned for over 2 years, an initial window cleaning service/double wash might be needed. It means that besides regular wash, we might have to use steel wool or glass scrapers occasionally and double wash the glass to make it clean. The price? Typically, 20% extra to the cost of regular wash.
POST CONSTRUCTION
Special window cleaning service.
The purpose of cleaning – construction or aged dirt removal.
Post construction window cleaning is required for all new buildings and where façade renovation (like painting, waterproofing, masonry, etc.) work has been done. Special chemical applications, glass scraping and double wash will be done for perfect results. It is a labor-intensive process and there is a risk of scratching the glass. Price varies depending on the level of contamination and access complexity. The cost is usually 50-100% higher than a regular wash.
ACID WASH
Special window cleaning and restoration service.
The purpose of cleaning – hard water stains removal.
If windows are exposed to calcium contaminated water (wall run offs, metal screens, stone sills, etc.) for a long time – hard water stains might appear under the layer of regular dirt. To learn more about the nature of hard water stains please click here.
If calcium build up/stains need to be removed from the glass, so called acid wash is required. This process is quite complicated, labor intensive and requires professional expertise. Pricing depends on multiple factors and often is 100-200% more expensive than the cost of a regular wash.
IMPORTANT WARNING
CHILD GUARDS
By NYC law if you have a child under 10 years old living in your apartment (even on the first floor) you MUST have window guards professionally installed on all of your windows (except fire escape window). Please see the regulations below:
- http://www1.nyc.gov/assets/doh/downloads/pdf/win/win-savelives-bro.pdf
- https://www1.nyc.gov/site/doh/health/health-topics/window-guards-faq.page
- http://www1.nyc.gov/site/doh/health/health-topics/window-guards.page
If your windows do not tilt, just slide up and down, we will most likely have to remove child guards in order to get access to the exterior of the glass. Please inform us in advance if you have child guards installed on your windows, so we come prepared and count it into our schedule, and are not late for other appointments that day.
QUICK FACTS
Sometimes people ask us to wash only exterior of their windows, because the interior is clean. Even if interior looks clean to you – when we remove the dirt from the exterior – all the interior imperfections come to life. Sometimes people call us after we’ve done only exterior work on their request and say windows are not perfect… when we revisit – we show the customer that the imperfections or smudges they see now are not on the exterior of the glass, but on the interior…
Well, anyway, if the cleaning will be done from roof with ropes or from a bucket truck – it’s no problem. But. if we need to get inside of the apartment to do the cleaning by opening the windows – leaving interior of the glass not cleaned makes no sense. If we are already on a window, to clean the interior takes literally extra 1–3 minutes per window and costs almost nothing.
Professionals use water only to wet a window. Some soap is added to the water to help loosen the dirt faster and to ease rubber squeegee gliding. After the glass gets wet, even with dirty water, a professional rubber squeegee shaves dirty mix from the glass and leaves the glass squeaky clean.
To scratch a glass with a professional scraper is not that easy. Why? Glass is made of silicate sand, same material which goes into cement. The stainless steel, which the razor blade of a scraper is made of, is many times softer than glass. Only silica can scratch the glass because it is as hard or harder than the glass itself. So the scratches on the glass are cause by either fabricating debris (microscopic glass dust/particles), bonded to the glass when it went into the oven to harden it, or silica based cementum particles, which got stuck between a scraper razor blade and the glass if the scraper was used by a non- professional.
If three screen mesh is made from aluminum or copper, it can cause metal oxidation on your windows. Aluminum oxide can be removed from the glass only with special acid based chemicals, so make sure that the mesh on your screens is made of fiberglass.